Back to Legal Hub

Cookie Policy

Last updated: January 2025

This Cookie Policy explains how Silky Streams uses cookies and similar tracking technologies when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Your cookie preferences

You haven't made a choice yet. Only strictly necessary cookies are active.

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies can be "persistent" (remaining until they expire or are deleted) or "session" cookies (deleted when you close your browser).

Cookie categories we use

We group cookies and similar technologies into four categories. You can enable or disable each non-essential category at any time from your .

1. Strictly necessary

Always on — cannot be disabled

Purpose: Keep you signed in, secure your session, prevent fraud and CSRF, remember age verification, and route traffic through our CDN.

Examples: sb-access-token, sb-refresh-token, silkystreams_session, silkystreams_age_verified, silkystreams_cookie_consent_v1 (your consent record).

Retention: Session cookies expire when you close your browser. Persistent ones last up to 12 months.

Vendors: Silky Streams (first party), Supabase (auth), Cloudflare (security/CDN).

2. Preferences

Optional — off by default

Purpose: Remember non-essential UI choices like language, theme, video player volume, chat translation toggles, and favorite models.

Examples: silkystreams_locale, silkystreams_theme, silkystreams_player_volume, silkystreams_translation_enabled.

Retention: Up to 12 months.

Vendors: Silky Streams (first party only).

3. Analytics

Optional — off by default

Purpose: Measure aggregate traffic, page performance, and feature usage so we can improve the platform. We do not use analytics cookies to identify you personally.

Examples (when enabled): _ga, _ga_*, _gid (Google Analytics 4); mp_* (Mixpanel).

Retention: 1 day to 24 months depending on the cookie.

Vendors & policies: Google Analytics, Mixpanel.

4. Marketing

Optional — off by default

Purpose: Measure ad campaign performance, attribute referrals, and (where allowed) deliver more relevant promotions on partner platforms.

Examples (when enabled): _fbp, _fbc (Meta Pixel); _ttp (TikTok Pixel); _gcl_au (Google Ads).

Retention: Up to 13 months.

Vendors & policies: Meta, TikTok, Google Ads.

Other third-party services

Some services are loaded only when you actively use them (e.g. checkout) and may set their own cookies under their own policies:

  • Payments: Paxum, NOWPayments — checkout and fraud prevention when you purchase tokens.
  • Video delivery: CDN providers — required to stream live and on-demand video.
  • Customer support: Helpdesk providers used only when you open a support chat.

Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to refuse or delete cookies. Check your browser's help section for instructions.
  • Cookie Banner: Use our cookie consent banner to manage your preferences when you first visit.
  • Opt-Out Tools: For advertising cookies, you can use industry opt-out tools like NAI or DAA.

Note: Disabling certain cookies may affect the functionality of our website and your user experience.

Data Retention

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for varying periods, typically from 30 days to 2 years, depending on their purpose. You can delete cookies at any time through your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about our use of cookies, please contact us at:

privacy@silkystreams.com

Menu